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Gen Z As a Growth Strategy

Attracting Younger Members Requires Innovation and Listening Every credit union marketer knows that the best way to sustain growth and financial viability of the organization...

BNPL: The Resurgence of Installment Loans

Buy Now, Pay Later Reflects Demand for Installment Payments When first introduced, layaway programs offered through retailers were a popular way to purchase large ticket...

Regulation E Update

Impact of Potential CFPB Change There is no doubt that consumer behavior changed over the course of the last two years, with more people becoming...

Returning to Work: There Is No One-Size-Fits-All Approach

How do you keep your team motivated and engaged? This is a question that I have been asked numerous times over my years as...

The Importance of Remaining Intentional

At NAFCU, we choose to be intentional in everything that we do. By providing our members with advocacy, compliance assistance and educational opportunities to...

Restrictions on Credit Union Officials

Serving as a volunteer official for a federal credit union (FCU) can be a rewarding experience. Not only does a volunteer—particularly one serving on...

Navigating a Turbulent Operating Environment

Turbulent and unpredictable forces of change are impacting every organization. Economic factors are creating an incredibly challenging time for credit unions. This type of...

Executive Spotlight: Susan Gruber

Q: What led you to the credit union sector, and to UVA Community Credit Union? A: I began my credit union career in 2005 when...

Small Credit Union Leaders Have What It Takes to Be All...

Greetings from the Small Credit Union world! When the folks at NAFCU asked me to write a column for this issue, I jumped at...

Credit Union Ingenuity Stronger than Ever: The 2022 Innovation Award Winners

The NAFCU Services Innovation Awards gather dozens of transformational solutions for credit union leadership. Five independent judges comb through each solution looking for the...
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