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Fraud Trends in 2022

Fraud is my business. There will always be bad actors looking to take advantage of any and every opportunity to get something for nothing....

Home Price Appreciation and Remote Work

The rise in home prices since the onset of COVID-19 is without recent historical precedent. Based on the Case-Shiller Index, home prices grew by...

All Bark and No Bite? Perspectives on CFPB Director Chopra and...

In late April, Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra was grilled by lawmakers during the Bureau's semi-annual report to Congress, and NAFCU...

Five Key Insights Into the Buy Now, Pay Later Trend

If you’ve overlooked the growth in buy now, pay later (BNPL) because it looks like a simple rebranding of retail lay-a-way, or because you’re...

What You Need to Know About Product Refund Liability

The impact stemming from the pandemic on credit unions and auto loan servicing is ongoing. Original equipment manufacturers, or OEMs, have been shut down,...

Looking Backward to Move Forward

Last year was filled with transformational change for credit unions big and small. And with that change comes valuable opportunities for growth in the...

What Makes a Loyalty Program Successful?

By Mladen Vladic, Head of Loyalty Services, FIS There is no doubt that the global pandemic continues to have far-reaching impacts. One of the COVID...

The Future of Consumer Lending

The landscape of consumer lending is changing rapidly, and credit unions are adapting to keep pace. The future of consumer lending will be shaped...

Honoring Innovative Credit Union Solutions

By Randy Salser Credit unions have access to many leading business partners to help them identify and fulfill needs for their members. Whether growing membership,...

Mastercard, FIS and Open Lending Earn NAFCU Services’ Innovation Awards

We’re very excited to announce NAFCU Services’ 2020 Innovation Awards winners for their credit unions can provide a better member experience without compromising security....
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