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Why Vision Is Important

In my 30-year career as an executive coach and consultant, I have worked with successful companies that had a vision. I’ve also worked with...

The Future of Leadership

It is a lesson I have learned over and over in nearly 30 years as an executive coach and organizational trainer: As goes the...

Lessons From a First-Year CEO

Last year, I became the president and CEO of NRL Federal Credit Union (NRLFCU), a $475 million credit union established for employees of the...

Executive Spotlight: Lynette W. Smith

Q: What led you to the credit union sector, and to TruEnergy Federal Credit Union? A: I was an accounting director at a hospital, and...

Why Good Questions Are Better Than Right Answers

For more than a decade, I studied rebel leaders in organizations around the world: in high-end boutiques in Italy’s fashion capital, at the World’s...

CECL: A Case Study of NAFCU’s Extreme Member Service

It’s imperative that we, as CEOs of credit unions, have a broad understanding of the rules and regulations that will impact our bottom line....
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