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Executive Spotlight: Marsha Majors

Q: What led you to the credit union sector, and to US Eagle Federal Credit Union? A: Pure happenstance. The philosophy was so different from...

Making Your Credit Union Resilient Through Effective Leadership

Credit unions serve a unique purpose to the financial services industry. Specifically, credit unions’ not-for-profit status helps you to stay focused on what's most...

Cultivating a Culture of Engagement

The single most significant factor in having highly engaged, satisfied, and loyal members is having highly engaged, satisfied, and loyal employees. A recent Gallup poll...

All Bark and No Bite? Perspectives on CFPB Director Chopra and...

In late April, Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra was grilled by lawmakers during the Bureau's semi-annual report to Congress, and NAFCU...

What You Need to Know About Product Refund Liability

The impact stemming from the pandemic on credit unions and auto loan servicing is ongoing. Original equipment manufacturers, or OEMs, have been shut down,...

United in Sustainability

By Liz Phillippe, UNFCU Senior Manager of Business Development and Media Relations Marketing, Global Affairs Since its inaugural credit union sustainability summit at UN headquarters...

Executive Spotlight: Kristin Shultz

Q: What led you to the credit union sector and to Spectra? A: After a dismal experience at a private organization directly out of college,...

It’s Just Stuff

I would like to tell you a short story that will lead to sharing two of the most important things I’ve ever learned. In early...

2022 Economic Outlook

By Sheryl S. Jackson Noted management consultant and author, Peter Drucker, once described predicting the future as “trying to drive down a country road at...

An Election Year May Mean Less Lawmaking, More Regulating

By Sheryl S. Jackson A closely-divided Congress and a midterm election combine for a great deal of uncertainty in 2022 in terms of legislative and...
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