Executive Spotlight: Carlos Calderon

Q: What led you to the credit union sector and to OAS FCU? A: I came to the credit union the same way I believe...

Executive Spotlight: Tiffany Ford

Q: What led you to the credit union sector and to UMCU? A: Thankfully, my relationships with great leaders led me to the Credit Union...

Taking Care of Your Employees

At Firstmark, we have adopted a saying: The member experience will never exceed the employee experience. We focus on employee well-being; in return, our...

Revenue Diversification Through Strategic Investments

Credit unions are dedicated to serving their members and offering a wide variety of products and services. The core of these offerings are rate...

Executive Spotlight: Robin Larsen

Q: What led you to the credit union sector, and to Cobalt Credit Union? A: I have worked in the financial industry, specifically banks and...

Open Communication: A Must for Leaders

During the Great Recession, I was coaching several companies. I noticed that one of the significant challenges they struggled with was getting people to...

Beyond the Postcard

Call it revision, adaptation, pivoting — whatever terminology you choose. The last year and a half has required all of it on multiple levels. Even prior...

Executive Spotlight: Bill Bynum

Q: What led you to the credit union sector and to the founding of Hope Credit Union? A: Throughout my life, I have met so...

Executive Spotlight: Faheem Masood

Q: What led you to the credit union sector, and to ESL Federal Credit Union? A: I had been working at a bank in Buffalo...

Executive Spotlight: Brian Best

Q: What led you to the credit union sector, and to GTE Financial? A: I started my career at a large regional bank in Cincinnati,...
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