Cultivating a Culture of Engagement
The single most significant factor in having highly engaged, satisfied, and loyal members is having highly engaged, satisfied, and loyal employees.
A recent Gallup poll...
The Importance of Connection and Re-establishing Relationships
While we have successfully learned to adapt to the pandemic for over two years, the safety and health of our members has been our...
Reinvesting Growth in Our Members
Navy Federal Credit Union formed 89 years ago when seven Navy Department employees joined up to help each other reach their financial goals. Fast...
Six Tactics to Avoid When Implementing a Strategy
For more than 30 years, I have been helping companies develop their business strategy, and I’ve seen many organizations fall into the same traps....
Executive Spotlight: Kendall Garrison
Q: What led you to the credit union sector, and to Amplify Credit Union?
A: I was recruited to come to Amplify to manage the...
Employee Wellbeing is Your Top Member Priority
As member-owned cooperatives, credit unions implement a business model that is driven by the needs of their members. Providing quality services and solutions to...
The Credit Union Difference is Integral to Communities
In the last decade, social media has provided our society with its very own ups and downs. While the mere ability to connect with...
United in Sustainability
By Liz Phillippe, UNFCU Senior Manager of Business Development and Media Relations Marketing, Global Affairs
Since its inaugural credit union sustainability summit at UN headquarters...
Executive Spotlight: Kristin Shultz
Q: What led you to the credit union sector and to Spectra?
A: After a dismal experience at a private organization directly out of college,...
It’s Just Stuff
I would like to tell you a short story that will lead to sharing two of the most important things I’ve ever learned.
In early...
