Culture is Crucial to Your Success
John Spence
Highly engaged employees are the primary driver of customer satisfaction and loyalty, which leads to organizational profitability and long-term success. This fact has...
Executive Spotlight: Steve Bugg
Great Lakes Credit Union President and CEO
Q: What led you to the credit union sector, and to Great Lakes Credit Union (GLCU)?
A: I...
You Are Only as Good as Your Employees
By John Newett, President and CEO of Indiana Members Credit Union
At Indiana Members Credit Union (IMCU), our employees are core to our operation and...
The CFPB’s Credit Card Late Fee Proposal is a Bad Fit...
Curt Long, NAFCU Chief Economist and Vice President of Research
In January 2022, the Consumer Financial Protection Bureau (CFPB or bureau) launched a campaign against...
CFPB Revs Up in 2023: Will SCOTUS Cut its Engine?
Aminah Moore, NAFCU Senior Regulatory Affairs Counsel
Lately, the Consumer Financial Protection Bureau (CFPB) has been active in its rulemaking and supervisory authority. Among other...
Momentum Matters When It Comes to Purpose
Gary Grinnell, NAFCU Board Chair
How do you properly articulate your credit union’s purpose to your employees and volunteers? It is a beautiful thing to...
New Look for the 118th Congress
Chairman McHenry shakes up House Financial Services Committee
With Republican control of the U.S. House of Representatives in the 118th Congress, changes are in store...
Inflation & Interest Rates Affect Lending Trends
Opportunities include focus on advising members, offering new products
Rising costs of homes, goods and everyday items such as groceries, and increasing interest rates are...
Meaningful Advocacy Requires Member Input
NAFCU members have a variety of ways to get involved
Advocacy for the credit union industry is a critical service NAFCU provides to its members,...
Relationships Are Key to Success in 2023
B. Dan Berger, NAFCU President and CEO
A recent report from Engageware explored financial services trends and identified three key themes to an institution’s success...
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