Culture is Crucial to Your Success

John Spence Highly engaged employees are the primary driver of customer satisfaction and loyalty, which leads to organizational profitability and long-term success. This fact has...

Executive Spotlight: Steve Bugg

Great Lakes Credit Union President and CEO Q: What led you to the credit union sector, and to Great Lakes Credit Union (GLCU)? A: I...

You Are Only as Good as Your Employees

By John Newett, President and CEO of Indiana Members Credit Union At Indiana Members Credit Union (IMCU), our employees are core to our operation and...

The CFPB’s Credit Card Late Fee Proposal is a Bad Fit...

Curt Long, NAFCU Chief Economist and Vice President of Research In January 2022, the Consumer Financial Protection Bureau (CFPB or bureau) launched a campaign against...

CFPB Revs Up in 2023: Will SCOTUS Cut its Engine?

Aminah Moore, NAFCU Senior Regulatory Affairs Counsel Lately, the Consumer Financial Protection Bureau (CFPB) has been active in its rulemaking and supervisory authority. Among other...

Momentum Matters When It Comes to Purpose

Gary Grinnell, NAFCU Board Chair How do you properly articulate your credit union’s purpose to your employees and volunteers? It is a beautiful thing to...

New Look for the 118th Congress

Chairman McHenry shakes up House Financial Services Committee With Republican control of the U.S. House of Representatives in the 118th Congress, changes are in store...

Inflation & Interest Rates Affect Lending Trends

Opportunities include focus on advising members, offering new products Rising costs of homes, goods and everyday items such as groceries, and increasing interest rates are...

Meaningful Advocacy Requires Member Input

NAFCU members have a variety of ways to get involved Advocacy for the credit union industry is a critical service NAFCU provides to its members,...

Relationships Are Key to Success in 2023

B. Dan Berger, NAFCU President and CEO A recent report from Engageware explored financial services trends and identified three key themes to an institution’s success...
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